1. General Terms
1.1 Third-Party Vendors
RocketEffect, LLC may recommend third-party vendors to support project objectives. Any such recommendation is for informational purposes only and does not constitute an official endorsement. The Client assumes full responsibility for evaluating and engaging third-party vendors and agrees to indemnify RocketEffect, LLC against any losses, damages, or claims arising from third-party products or services.
1.2 Project Deadlines
While the Client may propose preferred deadlines, final scheduling decisions rest with the RocketEffect Project Coordinator. We work collaboratively to accommodate Client timelines while maintaining quality standards.
1.3 Team Continuity
RocketEffect, LLC strives for team consistency throughout the engagement. Occasionally, personnel changes may occur due to circumstances beyond our control. In such cases, we will onboard a qualified replacement as promptly as possible. Personnel changes do not constitute grounds for altering or terminating the contract.
1.4 Off-Site Meetings & Travel
Drive time for off-site meetings is logged against the Client’s monthly budgeted hours and calculated per employee. This proposal assumes all in-person meetings occur at the RocketEffect office or within 20 miles of our primary location. Travel beyond this radius, including associated expenses, must be agreed upon in writing prior to incurring costs.
1.5 Intellectual Property & Licensing
Work produced under this agreement is not classified as “work made for hire.” RocketEffect, LLC grants the Client a non-exclusive, non-transferable license to use the developed application solely for the Client’s internal business operations. This license may not be sublicensed, resold, transferred, or assigned to any third party without express written consent from RocketEffect, LLC.
1.6 Browser & Device Support
RocketEffect, LLC supports all major modern browsers including Chrome, Safari, Firefox, and Edge — specifically versions released within the past two years. Please note the following:
- Internet Explorer (IE) has been deprecated by Microsoft and is not supported by default. Support can be arranged upon request, though this requires approximately 25% additional development time due to IE’s outdated architecture (current global usage: ~3.21%).
- Browser versions released less than one month prior to the project start date, or after proposal execution, may not be immediately supported.
- Smartwatch and wearable device browsers are not currently within our testing scope.
2. Legal
2.1 Proposal Validity
This proposal is valid for 30 days from its delivery date. Pricing and terms are specific to this proposal and do not apply to other projects or engagements.
2.2 Termination
Either party may terminate this agreement at will with written notice. Upon termination, the Client remains responsible for all contract costs incurred through the final effective date of the agreement.
2.3 Copyright Ownership
The Client retains full copyright ownership of all files and deliverables custom-developed by RocketEffect, LLC specifically for the Client under this agreement.
2.4 Limitation of Liability
The Client agrees to hold harmless RocketEffect, LLC from any loss, damages, or missed revenue arising from website downtime, email disruptions, software bugs, or any issues unrelated to the scope of RocketEffect’s services.
2.5 Collection Costs
In the event that RocketEffect, LLC must pursue collection of overdue amounts, the Client agrees to reimburse all associated costs, including reasonable attorneys’ fees and expenses incurred in enforcing the Client’s payment obligations.
2.6 Non-Solicitation
The Client agrees not to solicit, recruit, or directly employ any RocketEffect, LLC team member for a period of three (3) years from the agreement acceptance date.
2.7 Third-Party Modifications
RocketEffect, LLC is not responsible for any changes made to the website, application, or related assets by a third party after delivery.
2.8 Privacy Policy & Terms of Use Content
The Client agrees to indemnify RocketEffect, LLC against any loss or liability arising from privacy policy or terms of use content provided by the Client for publication on the website.
2.9 Non-Exclusivity
RocketEffect, LLC operates on a non-exclusive basis and reserves the right to provide similar services to other clients throughout the duration of this engagement.
2.10 Governing Law & Dispute Resolution
This Agreement is governed by the laws of the State of Michigan. In the event of a dispute, both parties agree to negotiate in good faith and attempt resolution within 30 days. If the dispute remains unresolved, it shall be submitted to binding arbitration in Oakland County, Michigan.
2.11 Client-Provided Assets
The Client represents and warrants that it holds all necessary licensing rights for any images, media, or content provided to RocketEffect, LLC for use in the project.
3. Payment Terms
3.1 Billing Schedule
Services are billed on a monthly basis. Invoices are issued in advance for the upcoming service period.
3.2 Payment Terms
All invoices are due within 15 days of the invoice date (Net-15). Services that fall outside the agreed-upon scope will be quoted and invoiced separately as standalone projects.
3.3 Delinquent Payments
If an account becomes past due, RocketEffect, LLC reserves the right to suspend active work. Hours originally allocated during a suspension period may be forfeited. The Client remains contractually obligated to pay all outstanding and future invoices for the duration of the agreement.
3.4 File & Launch Hold
No files will be released, transferred, or launched while the Client has an outstanding balance with RocketEffect, LLC.